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Essential planned maintenance: 7/5 - 21/5

Due to essential maintenance Community will be unavailable between 07/5/24 - 21/5/24. Please use the help site during this time.

Broadband

Get advice on performance, set up issues & general troubleshooting for NOW Broadband

Content Issues

For missing episodes, sound issues, subtitles and content availability

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Error code

I keep getting error code CE-118377-7 on my ps5 while trying to watch now tv. I get to watch about 10mins then it comes up with something went wrong and that code. I can start watching again but it is happening every 10mins I get this and have to sta...

Val by • Advocate
  • 4472 Views
  • 23 replies
  • 8 thanks

Cancelling Now TV membership

Hi has anyone else experienced trying to cancel the NOW Tv subscription and it being impossible to do so. I have been told to go into my NOW membership and cancel there but my package doesn't come up to allow me to do so and also payments that have b...

Contract Duration

Hi, does anyone know how to check how long is left on my current contract please? Ideally need it in Black & White so i was wondering if there is anywhere on my online account i can view this. Thanks

French Open tennis 2024

Hi, can I watch the French Open with a NOWtv Sports Membership or will I  have to go to Prime + Eurovision?Thanks for any advice!

McSour by • Newbie
  • 53 Views
  • 3 replies
  • 1 thanks

code FVP-300 when connected to Now Internet

I have just connected my Now wireless Broadband box and none of my Freeview Play apps will work!I went back to my previous wireless provider and they work. I have tried updates, all things suggested online, just will not work.

dawnbee by • Newbie
  • 44 Views
  • 2 replies
  • 0 thanks

Connection

Hi all, I'm tryna connect cameras to my wifi and it's saying I should try changing the DNS server but have no idea how to do this could anyone help me out with how to do this please? Really need to get this done tonight for my animals? Thanks 

NEW ROUTER NOT ARRIVED

An engineer visited and ordered a new router if I log into my account it says despatched 8th March !!! but is still not here. We've had no calls or notifications of attempted delivery and we both work from home so a)need decent internet and b) don't ...

Abster by • Advocate
  • 42 Views
  • 2 replies
  • 0 thanks
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