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Self Help
http://www.adaptec.com/en-us/support/ - Select your product from our Support main page to get to product specific downloadable files, articles and manuals.
ASK - The Adaptec Support Knowledgebase . Search for...
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When an array is protected by a hot spare, if a disk drive in that array fails the hot spare is automatically incorporated into the array and takes over for the failed drive. When a array is not protected by a hot spare, if a disk drive in that array...
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NON-OPERATING SYSTEM SPECIFIC ISSUES
Verify the latest version of maxView Storage Manager is installed for the controller model. To access maxView Storage Manager downloads go to:
https://storage.microsemi.com/en-us/support/
Select the...
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The table below contains a list of Adaptec products and their status:
Note: newer 6Gb/s and 12Gb/s disk drives may not be supported with backplanes rated at lower transfer rates. If in doubt, please check with the backplane manufacturer for the...
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Suboptimal indicates there is 1 member failed. Since RAID 6 and RAID 60 can sustain 2 members failed at once, the array is not Degraded, but it is not Optimal either. The Sub-Optimal status for RAID 6 or RAID 60 indicates a single drive failure....
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It may be possible to force the array online or recreate the array without data loss. There is no guarantee of recovery. If there is critical data that has not been backed up, it is recommended to consult a professional data recovery service. It is...
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Ports used by maxView Storage Manager
The default base port used by maxView Storage Manager agent is 34571. You can change the base port setting for the maxView Storage Manager Agent, if needed, the Agent can use any open port for communication...
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If a single drive fails and the RAID 5 array is marked degraded, yes, the data on the array should still be available. The data should remain available when the failed drive is replaced and during the rebuild procedure. The access speed of the data in...
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This issue can be caused by I/O conflicts with onboard I/O devices on the motherboard, including NIC’s, USB, Secondary Serial, etc.
Enter the system BIOS of the computer and disable all onboard I/O devices to the bare necessities. Disable LAN cards,...
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When a drive is removed and replaced quickly Storage Manager can get out of sync. The information reported by the individual drive reads optimal, but the information on the array status is degraded "missing segment". This condition can also occur if a...
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