Airline and Airport Customer Reviews

TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

Select tab to view latest reviews

Latest Airline Reviews

  • 1/10

    Batik Air163 Reviews

    ✅ Trip Verified | This was my first and last time flying with this company. When I went to check in the man at the desk that checked me and was very rude and treated me like I wasn’t a… Read more
  • 6/10

    Qatar Airways2382 Reviews

    Not Verified | Flight left Manchester about 35 minutes late, Pilot stated the reason was for the late departure was the late boarding of passengers and arrived at Doha 30 minutes late, our flight to Kuala Lumpur was due to… Read more
  • 1/10

    Frontier Airlines3601 Reviews

    ✅ Trip Verified | They attract people with low posted rates, and then invent ways to triple the price of the trip! I witnessed grown women and a few teenage people in tears at the gate as they were all… Read more

Latest Seat Reviews

  • 2/10

    Air France114 Reviews

    ✅ Trip Verified | For long haul flights the seats in economy are unacceptable, especially by paying extra for the 22A. Read more
  • 5/10

    Turkish Airlines39 Reviews

    ✅ Trip Verified | On long haul flight Istanbul-Jakarta (and back) seats were quite narrow. I saw seat features map with 3x3x3 layout in the last aircraft compartment, in reality the middle section has four seats, so 3x4x3. Pitch is… Read more
  • 2/10

    American Airlines110 Reviews

    Not Verified | The seats are very narrow and big guy next to me extended several inches beyond. Most uncomfortable ride ever. the seats were redesigned recently to cram passengers. Love AA but now looking for more comfortable airline for… Read more

Latest Lounge Reviews

  • 3/10

    Malaysia Airlines128 Reviews

    ✅ Trip Verified | Not a great Experience! 1st ever visit - maybe the last! Food was abysmal. Beef was chewy in Hot Dish and Chicken was tough and cold in the Curry with Potato. Young Children running around everywhere… Read more
  • 6/10

    British Airways421 Reviews

    ✅ Trip Verified | The lounge is clean but the seats are worn, and there is not enough space to accommodate all the passengers travelling in Club and those with silver and having access to the lounge. Nothing wrong, decent… Read more
  • 7/10

    United Airlines222 Reviews

    ✅ Trip Verified | Visited the Polaris Lounge at Terminal C, Newark before flight back to London. It is bright, modern, clean and offers a lot of seating options - it was quiet in this early morning period. The food… Read more

Latest Airport Reviews

  • 6/10

    Amsterdam Schiphol Airport633 Reviews

    ✅ Trip Verified | In general good airport, but too many flights cause delays Flying out around noon and had to wait 20 min in plane before start. There are lots of flights at this time and planes are waiting.… Read more
  • 2/10

    Orlando Airport258 Reviews

    Not Verified | Worst wheelchair assistance experience ever. Attendant assigned to me did not speak enough English to understand my needs, ended up parking me off to the side and walked away! Read more
  • 1/10

    Dallas Fort-Worth Airport240 Reviews

    ✅ Trip Verified | We flew into DFW from Denver via Frontier Airlines on Friday March 1st without incident. Frontier delayed our flight coming home on Sunday March 3rd. We initially were supposed to take off around 930pm. We were… Read more

THE WORLDS 5-STAR AIRLINES

The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.

Awards / Ratings